C&M Crawlspace Solutions (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or submit a request for services.

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By using our website, you agree to the collection and use of information in accordance with this policy.

Personal Information:

• When you submit a form, request an estimate, or contact us, we may collect:

• First and last name

• Phone number

• Email address

• Property address

• ZIP code

• Service requested

• Description of your crawl space issue

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This information is used to respond to your request, schedule inspections, and provide estimates.

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Automatically Collected Information:

• When you visit our website, we may collect certain information automatically, including:

• IP address

• Browser type and version

• Device type

• Pages visited

• Time spent on pages

• Referring website

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This data helps us improve website performance and user experience.

We use your information to:

• Schedule inspections and provide estimates

• Contact you by phone, SMS text, or email regarding your request

• Provide service updates or appointment reminders

• Improve our website and services

• Respond to inquiries or customer service requests

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If you opt in to SMS communications, message and data rates may apply. You may opt out at any time by replying STOP.

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We do not sell or rent your personal information to third parties.

We may share information with trusted service providers who assist us in operating our website, processing requests, or communicating with customers. These providers are required to maintain confidentiality and use information only for authorized purposes.

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We may disclose information if required by law or to protect the rights, safety, or property of C&M Crawlspace Solutions.

Our website may use cookies and similar technologies to:

• Improve user experience

• Analyze traffic

• Understand how visitors use our site

• You may adjust your browser settings to refuse cookies; however, some parts of the site may not function properly without them.

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We may use third-party analytics services such as Google Analytics to track website performance.

We retain personal information only as long as necessary to fulfill service requests, comply with legal obligations, and resolve disputes.

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet is 100% secure.

You may request access to, correction of, or deletion of your personal information by contacting us directly.

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If you have opted in to SMS communications, you may opt out at any time by replying STOP.

Our website and services are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised date.

If you have any questions regarding this Privacy Policy, you may contact us at:

C&M Crawlspace Solutions
Serving Central North Carolina
Phone: (919) 999-0188